Participant Services
High Price Alerts
To help you get the most out of Power Smart Pricing, CNT Energy will contact you between 5 pm and 8 pm by e-mail or telephone (your choice) if the next day’s prices will be higher than 13 cents per kWh for any number of hours during the following day. This is most likely to occur on hot summer days, but could occur on any day of the year.
This is an important part of the program, so please include your current e-mail address or telephone number when filling out your authorization form. If your contact information changes, it is your responsibility to inform CNT Energy of those changes.
Access to Price Information
Power Smart Pricing uses day-ahead, hourly electricity prices. These prices vary based on the market price of electricity. Each evening by 5pm, the day-ahead prices for the following day will be available online and by phone at 1-877-655-6028. You can check the prices in advance to help you plan how and when you use energy.
Tools for Tracking Your Energy Usage and Costs
Each month after your bill is calculated, you will be able to access a breakdown of your hourly energy usage and costs online. You’ll be able to see graphs of your hourly electricity usage along with hourly prices, illustrating the impacts of your energy-saving actions during higher priced hours. To view these tools, log in to your Ameren account through www.ameren.com, then click the Power Smart Pricing link.
Energy-Saving Tips and News
As a Power Smart Pricing participant, you’ll have access to the information you need to get the best possible value from hourly electricity pricing. Participant newsletters and online tools offer energy-saving tips and news about the energy issues that affect you.
You’ll also have the opportunity to learn more and to meet other program participants through CNT Energy’s spring energy workshops, which take place in communities across Illinois. And of course, if you have questions or concerns about your participation in Power Smart Pricing, you can contact CNT Energy at 1-877-655-6028 or info@powersmartpricing.org.
